Which method is commonly used to resolve disputes among employees?

Mediation facilitated by the supervisor is a widely accepted method for resolving disputes among employees due to its collaborative and constructive nature. This approach allows the supervisor to act as a neutral party who can guide the discussion, ensuring that each employee's perspective is heard and considered. By creating an open environment for dialogue, mediation can help identify the root causes of the conflict and work towards a mutually agreeable solution. It fosters better communication and understanding between employees, which can improve workplace relationships and morale.

Direct confrontation can sometimes escalate tensions rather than resolve them. While formal arbitration is a structured way to resolve disputes, it often requires significant time, resources, and can be adversarial in nature. Written warnings and reprimands address behavioral issues but do not inherently solve interpersonal conflicts and may lead to feelings of resentment rather than resolution. Therefore, mediation is preferred as it promotes an atmosphere of cooperation and encourages employees to collaboratively work towards a solution.