How should a Postal Supervisor address an underperforming employee?

Developing an improvement plan and providing necessary support is an effective approach for addressing an underperforming employee. This method focuses on constructive feedback and assists the employee in understanding specific areas that need enhancement. By creating a plan, the supervisor establishes clear expectations and measurable goals for improvement, which fosters accountability.

Additionally, offering support ensures that the employee has access to resources and guidance needed to succeed, such as training or mentorship. This supportive environment can boost the employee's confidence and motivation, ultimately benefiting both the individual and the team. It aligns with the principles of performance management, which emphasize development and improvement rather than punishment.

Approaches that involve immediate termination, overlooking issues, or public reprimanding are generally not conducive to a healthy workplace environment and can lead to negative consequences such as low morale, decreased productivity, and increased turnover. Thus, focusing on improvement through a tailored plan and support serves as the most constructive and beneficial method for managing underperformance.